The Association for Public Service Excellence (APSE)  conducted an online survey during September and October 2017. The questions contained within the survey have been formulated to allow future trend comparisons to be made on the key issues affecting Cemetery and Crematoria services. The questions have been written in co-operation with local authority bereavement services managers. Almost 60 local authority responses were received from councils throughout the UK. This report identifies the key findings of the survey.

APSE is owned by its members and, working on their behalf, maintains and develops a network of local government officers, managers and councillors from local authorities across England, Northern Ireland, Scotland and Wales.

Working on a not-for-profit basis, APSE is dedicated to promoting excellence in the delivery of frontline services to local communities around the UK. Through the extensive APSE network, more than 250 local authorities and organisations are able to share information and expertise on vital frontline services, ask for advice and innovative solutions, and develop new, viable ways forward in an effort to help one another.

APSE provides a united national voice for these authorities, as well as showing them the way to move forward and develop strong, sustainable frontline services.