We're testing a different way to log in on the CCANSW website, which may be good news for those who have difficulty with passwords.
... reset them instead.
When you've forgotten your password, five successive failed login attempts will get your account locked for 24 hours. We do not do this to frustrate or annoy you, but to avoid having the site or server hacked, which has happened a couple of times in the past. It is a hassle restoring everything after a hack, and may cause the loss of a little content. Your Association also wants to keep certain information & data as secure as it possibly can, particularly the document storage area.
So, if you're struggling to remember your password it is best to request a reset before you get to the third guess. Information about resetting a lost or forgotten password is here.
You could also use the password manager in your web browser to remember your passwords. Browser password managers are generally reasonably secure these days.
If you have forgotten your password or want to reset it, the process is simple:
You should receive an email message containing a link to a page where you enter a new password.
There are two ways to login a on the CCANSW website:
If the details were correct, you'll be logged in
You will be emailed a message containing a special link. When you click the link in the message you will logged in automatically.
Read this if you wan to reset your password or need to recover it.
I notice from the server logs that quite a few of you continue to have issues logging in. A couple of quick tips; you can use your email address in lieu of your user name. You can also use the "Login by Email" option to log in without a password. More info here....