The commission heard many customers of ACBF funeral insurance believed due to its marketing that it was operated by Aboriginal community organisations when it is in fact a privately-owned, for-profit company.
Among the recommendations in bills the Australian Labor Partyplans on introducing into the parliament, as summarised byBill Shorten’s office, is the TLA (enhancing consumer protection) Bill 2019, recommendation 4.2 - is "Removing the exemptions for funeral expenses policies"
A guide to help cemetery and crematorium operators in New South Wales understand the new Cemeteries and Crematoria Act 2013 and the new Cemeteries and Crematoria Regulations 2014 is now available from the CCANSW Members Only website.
Note that a Members accountand login is required.
Get the document
A Guide to explain those sections of the Funeral Funds Act 1979 and the Funeral Funds Regulation 2011 that relate to CCANSW members has been placed in the Members Only Website..It helps our members understand how and when they can take money for services which will be provided in the future.